For times when a visiting service just isn’t enough, and you need a team of location-specific engineers to provide an effective service to your users throughout the working day, we deliver on-site support solutions. These ensure that systems with substantial uptime needs, high volumes of users or wide campuses can continue to function as efficiently as possible.
We'll help you enhance management capabilities and simplify resource planning through a single on-demand workforce. We'll supply you with credible, talented professionals to meet your staffing needs, and offer functional support with attendance tracking, remote monitoring and management tools.Managed workforce
Spares, repairs and logistics
Wherever you're based, we'll help with global logistics support to ensure you have the IT hardware parts and spares you need – exactly when you require them. To keep costs down, we expertly manage your product stocks and end-to-end IT hardware lifecycle.Spares, repairs and logistics
IT service desk
We can fully or partly manage your IT service desk, either on-site or remotely, using ServiceNow. Our service desk offers a primary point of contact for your end users, and enables your IT operations to be efficiently tracked, managed and reported on.IT service desk
Bespoke on-site services
We tailor our offering to take into account the particulars of your business – things like your operating hours, location, uptime priorities, and the ‘peaks and troughs’ of demand.
We look for the root causes of service failures so that we can implement preventative measures to stop them occurring in the first place, boosting the efficiency of your systems.
Security is paramount
All our engineers are highly trained, fully qualified and security checked to the highest level required for each location we operate in giving you complete peace of mind.