Software O/S and Application Support Services

 

Server and Desktop OS expertise
Our specialists are conversant with major server operating systems, with particular expertise in Windows NT, Windows Server 2000 and Windows Server 2003. This depth continues through to the desktop operating systems and applications; including but not limited to Windows 2000 Pro, Windows XP and Windows Vista.

Keeping users up to date and productive
Our software support services are a natural extension of our hardware support and can be rolled into a total customer care contract.

Key elements of ESP software support are:

Version control – ensuring that all applications are the latest/optimum version for your organisation and that they benefit from the correct updates/patches.
Push installation – using automated tools such as Windows update distribution and pushed virus definition updates to protect your business.
Auditing and Inventory – Either to maintain control of a known infrastructure or to interrogate you’re existing equipment ESP have the equipment and tools to help


© ESP, 2007