Remote support for constant peace of mind
ESP’s support services work behind the scenes to ensure that the vital infrastructure of your business IT systems is running correctly.
All contract customers with a broadband data connection can be supported by remote connections.
Remote services include:
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Automatic alerting and service call generation |
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Call triage and qualification |
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Rudimentary fault diagnosis and correction |
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Routine checks such as disk space, server health, back up logs and virus definition status |
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Daily Back-up monitoring |
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Home worker support |
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